Flats guide

Moving from a flat: stairs, lifts and loading

Avoid surprises with access, concierge rules and the carrying route on moving day.

Illustration of movers taking belongings into a home

Reviewed by Expert Movers · Updated 10 October 2026

Every move is different. Use this guide as a starting point and adapt it to your property, access, dates and belongings.

Measure the whole route

Check communal doors, narrow corridors, stair turns, lift dimensions and the route from the loading point to the flat. Photograph any pinch point for the moving team.

Book the building facilities

Some blocks need a lift reservation, protective padding, a loading-bay slot or notice to a concierge. Ask the building manager what is required at both addresses before agreeing a time.

Plan legal vehicle access

A van may not be able to stop directly outside. Check the closest lawful loading position and whether a bay suspension or permission is necessary; the rules differ by street and borough.

Choose the right crew

Floor number, lift availability, carrying distance and bulky furniture affect labour and timing. A detailed quote should reflect these rather than assuming a ground-floor collection.

Prepare the day

Clear hallways, keep doors and keys accessible, and separate items staying behind. Tell the crew where furniture and labelled boxes should go at delivery.

Useful next step

Plan your move with Expert Movers

Explore house removals, or share your postcodes, move date and item list for a free, no-obligation quotation.

All moving guides